We are committed to listening carefully, understanding your demands and reports, and addressing them with speed and quality.
Make requests or seek clarification
The Ombudsman Channel is equipped to resolve your issues with quality and agility.
Submit a report
Send a complaint or criticism
If you have any criticism or complaint regarding products and/or services, share it using the button below.
Send Complaint
Make suggestions, compliments, or send other information
If you have a recommendation for improvement, a compliment, or wish to offer any other type of information, we want to hear it!
Submit Suggestions
This Ombudsman Channel is a partnership between the Localpayment and Contato Seguro, a third-party and totally impartial organization.
Submit a report