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The Ombudsman Channel is a platform for receiving statements about suggestions, information, complaints, criticisms, and compliments.

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If you have any improvement recommendations for the Channel or compliments for ROMI, we want to hear!

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Make compliments

Would you like to make a compliment to ROMI? Share by clicking below.

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Submit a complaint

If you have any criticism or complaint about products and/or services, share it by clicking below.

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Ask a question

If you have any questions about our products or services? Let us know by clicking below.

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Other subjects

If your report does not fit the items above click the button below.

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This Ombudsman Channel is a partnership between ROMI and Contato Seguro, a third-party and completely exempt organization.

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