Report - Intro
This Channel is a fully secure, confidential, and impartial tool.
Your information will be received and handled by Contato Seguro, an external, independent company specialized in Whistleblowing Channels.
By accepting the terms set forth on this page, you will be redirected to the form corresponding to the action you wish to carry out through the Channel—whether to file a report, submit a suggestion, or make a complaint.
You need to know two very important things:- You may submit your report, suggestion, or complaint anonymously, meaning you do not need to identify yourself;
- To track the progress of your report, if you choose to remain anonymous, please write down and keep the protocol number that will be generated. It will not be possible to generate a new number if it is lost.
For your report to be reviewed in the best possible manner, it is important to provide as much information as possible, including any evidence you are able to gather. This will allow the information in your report to be validated and the appropriate measures to be taken.
To prevent your report from being closed without a conclusive response, please observe the points below:
- Describe the facts as they occurred, with as much detail as possible, avoiding any pre-judgment;
- Act with seriousness, respect, and impartiality;
- Avoid acting impulsively, even if the situation is serious;
- Whenever possible, attach information that may help corroborate and clarify the facts.