Our company has established a partnership with Contato Seguro, a outsourced and totally exempt company, for the implementation of this communication channel, through which it is possible to send suggestions and reports of unethical or inconsistent conduct with our way of thinking and acting.

This company serves organizations from different segments, in several States of Brazil. This contributes to the transparency process and to the maintenance of the ethical principles of customers.

The Channel is a safe and anonymous tool, used by employees of companies which are customers of Contato Seguro, so that they can inform the occurrence of potentially harmful facts to their companies. In addition, the Channel also allows employees to make suggestions for improvements in operational processes.

A specialized team from Contato Seguro will receive the calls or messages via this website, make a first analysis and direct the reports to the committee elected by our company, responsible for the verification. This committee should analyze, investigate and take action when necessary.

No employees will be identified and everyone who accesses this channel will receive a protocol number, with which they will be able to access the channel again and find out how the matter they reported is.