The TOTVS Ethics and Conduct Channel is a completely secure and confidential tool
TOTVS relies on this channel so that anyone who is directly or indirectly related to the company (Employees, clients, franchisees, shareholders, suppliers, partners, and the society in which we operate) can confidentially report a situation that may constitute a violation of the TOTVS Code of Ethics and Conduct, other internal regulations, or current legislation.
The information recorded here will be received by an independent and specialized company, ensuring absolute confidentiality and the appropriate handling of each situation by TOTVS without conflicts of interest.
Please note that the reporter is responsible for the veracity of the reported information.
We recommend that you identify yourself to ensure greater effectiveness and success in investigating the cases; however, if you prefer, you can make your report anonymously.
- You can make your report anonymously, that is, without needing to identify yourself;
- To track the progress of the report, if you choose anonymity, write down and keep the protocol number that will be generated. It will not be possible to generate a new number if it is lost.
In order for your report to be analyzed in the best possible way, it is important to provide as much information as possible, including any evidence you are able to gather. This will make it possible to validate the data in your report and take the necessary measures.
Your report may be closed without a conclusive response if it does not comply with the duties of:
- Expose the facts according to the truth;
- Proceed with loyalty, kindness and good faith;
- Don't act impulsively;
- Provide the information trequested to clarify the facts.