To learn about, analyze and resolve any issue regarding the Code of Conduct, there is a channel called the Ethics Line, which can be accessed by internal and external audiences.
Impartial and transparent, the Ethics Line guarantees the confidentiality of information, preserves the identity of the people involved, and promotes a better environment for everyone. Through it, it is possible to clarify doubts of interpretation, make reports of non-compliance with the Code of Conduct and follow up on a report that has already been made.
When making a report, you can choose to remain anonymous.
To create a neutral and completely anonymous environment, we partnered with Contato Seguro, a third-party organization that is completely impartial.
The Ethics Line is a place where you can send suggestions and reports of unethical or inconsistent behavior with our way of thinking and acting. Your information is protected.
Contato Seguro serves companies from diferent segments, in several states of Brazil and more than 30 countries, contributing to the transparency process and to the maintenance of ethical principles of each customer.