Safety in Report
Employees and workers who file denunciations or suggestions will not be identified under any circumstance. Anonymity and secrecy will always be guaranteed, whether the denunciation made is confirmed or not.
The computer IP address of users accessing the system via Internet is not recorded, nor are telephone calls to the system tracked in any way.
After recording the suggestion or denunciation, Contato Seguro (Safe Contact) will submit the information to a specific committee consisting of employees and workers from the contracting organization for its analysis and investigation, even those that refer to the highest ranking people in the organization. This committee will be responsible for the investigation and collection of proof and evidence, as well as taking measures they deem to be appropriate.