• Why did the SLC Group create a Code of Conduct and implement an Ethics Line?
    The Code was created to support our employees in making the right choices at the right times for the SLC Group's business, always seeking good corporate governance practices, transparent communication and actions and decisions always carried out with respect, with a view towards integration, continuous learning and team spirit so that all may achieve the entrepreneurial vision. The Ethics Line was implemented to strengthen communication between employees and Senior Management.
  • Is this line really anonymous?
    Yes. To ensure the security and confidentiality of the Ethics Line, the SLC Group hired a company specialized in this type of service, which will be receiving the reports.
  • What means are available to file a report?
    The report can be file through a toll-free telephone ( 0800 648 6306 ) by a landline or cell phone and will not be tracked, over the Internet www.contatoseguro.com.br/en/gruposlc ) or through an application for tablet and smartphone; whatever the option may be, the report can be filed 24 hours a day, 7 days a week, with the assistance of a specialized Contacto Seguro professional.
  • When filing a report will I be identified?
    No. In none of the 3 available options, will the reporter be identified. There will be no tracking of incoming calls or identification of access to the site.
  • When should I use the Ethics Line?
    Whenever questions or concerns arise regarding your work environment and violations of the Code of Conduct, it is recommended that you first talk to your immediate superior and report the facts. If you continue to have doubts, contact the Ethics Line.
  • Do I need to identify myself when filing a report?
    No. Identification is not mandatory. If you choose to identify yourself, we guarantee discretion and confidentiality during the analysis of the fact you have reported.
  • Do I have to have evidences to file a report?
    No. But it is necessary that the report has the greatest possible level of detail. In your report, mention all the people involved in the situation, the location, day and time of the occurrence of the facts. Always try to be as specific as possible. If you have any type of document, we suggest that your report be made on the website. There, it is possible to attach documents that can help in the analysis.
  • Will I be able to monitor the progress of my report?
    Yes. When registering a report, a protocol number will be generated, which makes it possible to monitor the analysis process on the website or over the phone.
  • To whom is my report addressed?
    To the Ethics Committee, and it will be treated confidentially, the employee who uses the Line will not suffer any damage or retaliation.

* You are in a secure and confidential environment, hosted outside the SLC Group.