Copel’s Reporting Channel

Contato Seguro

Report online

WARNING! Complaints related to the provision of energy services, energy theft and / or irregular procedures should be directed to the following service channels:

Copel Services:
Copel Mobile: Free application for smartphones and tablets
Toll-free Telephone Number: 0800 51 00 116 - 24/7
Online Agency:

Copel Ombudsman:
Telephone Number: 0800 647 0606 (service on weekdays from 8 am to 6 pm).
E-mail address:

This Reporting Channel is exclusive for receiving questions or complaints about fraud or irregularities that may result in losses for the company, or when there is non-compliance with laws, regulations or Code of Conduct.


Click here for Code of Ethics

Yes No

By completing the form, you agree to Contato Seguro to save and send the information you provide to the contracting company / organization for your services, enabling action to be taken from reviewing the content of your responses. For more information on data protection and user rights, please visit this link

Note: To avoid loss of information, click with the right mouse button on the link and then Open link in a new tab.