You are in a confidential environment, hosted outside of the Cemig System and managed by Contacto Seguro.
It is a safe environment for receiving complaints about the practice of crimes, acts of improbity, violation of rules and / or laws or any other illegal act practiced against Cemig.
Cemig's Report Channel
Cemig's Report Channel works as a safe way of registering information about possibly illegal conduct. Complaints are received with guaranteed confidentiality and can be anonymous. The Channel receives information from any citizen, be it a customer, employee, supplier or business representative.
You can formulate
reports about:
- Corruption
- Money laundering
- Harassment
- Discrimination
- Deviations of an Ethical Nature
- Other Illegalities
What are
considered
reports?
Reports are manifestations with indications of crimes or violations of current legislation, such as corruption, money laundering, harassment, among other illicit acts and misconduct that may be related to Cemig's activities or that contradict the precepts of the Declaration of Ethical Principles and Cemig's Professional Conduct Code or its internal rules.
To see Cemig's Cemig Code of Conduct, click here.
ATTENTION!
We thank you for trusting Cemig's Report Channel.
We inform that this channel is reserved exclusively for the evaluation of ethical issues and should not be used for questions, complaints, suggestions or criticisms related to the products and services provided. In such cases, you must contact our service channels by clicking here.
To see Cemig's Cemig Code of Conduct, click here.
What are
considered
ethical reports?
Ethical consultations are assessments of issues, hypothetical or not, to identify compliance with the precepts of Cemig's Declaration of Ethical Principles and Code of Professional Conduct.
To see Cemig's Cemig Code of Conduct, click here.
How to make a report
or ethical consultation
THROUGH THE INTERNET
Access the form to make your report.
BY PHONE
Call free at 0800 800 9393.
You will receive a protocol code, individual and non-transferable, with which you can monitor the progress of your complaint or consultation.
Remember: it is important to write down and save the protocol code. Without it, it will not be possible to follow the progress of your report.
The channel is available 24 hours a day, seven days a week. The calls are answered by a specialized team. If you prefer, you can speak anonymously.
Under no circumstances will the location or telephone number used to register be identified.
All information will be received by Contato Seguro, an external company, independent and specialized in receiving complaints.